The following explains how Hippo Outdoor (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hippooutdoor.com or otherwise communicate with us regarding the Site (collectively, the "Services"). In this text, "you" and "your" refer to users of the Services, whether customers, visitors, or others whose information we collect.

Please read the information below carefully.

We may update this document from time to time to reflect changes in our practices or for legal or regulatory reasons. When updates are made, the revised version will be posted on the Site and the update date will be modified.

To provide our Services, we collect personal information about you from different sources. The type of information collected depends on how you interact with us. Information we collect may be used to communicate with you, improve the Services, comply with legal obligations, enforce terms, and protect or defend the Services and our users.

The personal information we collect depends on how you use the Site. When we refer to "personal information", we mean information that identifies or relates to you. This may include:

Information Provided Directly by You
• Contact details: name, address, phone number, email.
• Order details: billing address, shipping address, payment confirmation, email, phone number.
• Account details: login details, security questions.
• Customer support messages and details you choose to share.

Some features require providing certain information; if not provided, you may not be able to access those features.

Information Related to Your Use of the Services
We may automatically collect certain information (“Usage Data”), including device details, browser details, network connection, IP address, and interactions with the Services. Cookies and similar tools may be used to collect this information.

Information from Third Parties
We may also receive information from:
• Service providers supporting the Site (e.g., Shopify).
• Payment processors handling your payment information.
• Platforms using cookies, pixels, or similar tools when you interact with the Site or our emails.

All third-party information we receive is handled according to this document.

We use your information to process orders, manage your account, send notifications, handle returns, arrange shipping, and improve the overall shopping experience. Shopify may also use certain information under their own privacy policies.

Your information may also be used for marketing, advertising, security, fraud prevention, customer support, and service improvement.

Cookies may be used to power and enhance the Site, analyze usage, and personalize content or advertising. Some third parties may also use cookies on our Site. You may control cookies through your browser, but disabling them may affect Site functionality.

Your information may be shared with:
• Service providers (IT, payment, shipping, analytics, etc.)
• Business or marketing partners
• Affiliates
• Third parties when you request or consent
• Authorities when legally required
• Parties involved in business transfers such as mergers

We do not use or disclose sensitive personal information without consent.

Links on our Site may lead to third-party platforms. Their policies apply, and we are not responsible for their practices. Information shared publicly on such platforms may be visible to others.

Our Services are not designed for children, and we do not knowingly collect information from minors. If a child has provided information, parents may contact us for removal.

No system is completely secure, and information sent to us may be exposed during transmission. Retention of personal information depends on legal, business, and operational needs.

Depending on your location, you may have rights such as accessing, deleting, correcting, transferring information, limiting processing, withdrawing consent, opting out of marketing, opting out of certain data uses, or requesting a review of decisions. Requests may require identity verification. You may also appoint an authorized agent.

If you have complaints about our handling of your information, you may contact us. You may also have the right to escalate the matter to your regional data authority.

Your information may be transferred, stored, or processed outside of your country. When transferred from Europe, we use approved legal mechanisms unless the destination country has adequate protections.

If you have questions about our data practices or want to exercise your rights, contact us at per.johansson@benares.se or Postgången 30, Solna, 17145, SE.

Hippo Outdoor is the data controller unless otherwise noted.